John Yesko is an experience design and digital product leader in Chicago, specializing in consumer health and eCommerce.
Digital veteran with a history of building and leading enterprise user experience teams. Designer at heart. Proponent of design thinking.
Experienced consultant, having built solutions for many prominent companies across multiple industries.
Speaker at prominent eCommerce, design and CX conferences; occasional lecturer at university design programs.
Leading experience design within the Digital Transformation Office. Evolving Abbott.com and the connected omnichannel ecosystem, driving toward an intuitive and seamless experience for consumers and healthcare professionals. Contributing toward a new digital working model for the Abbott enterprise.
Led experience design, managing team of 80 across user experience design, UX research, content design, and experience strategy. Digital focus on Nordstrom and Rack sites and apps, stylist tools, fulfillment apps, and merchandising platforms. Omni-channel focus on improving holistic experience across the enterprise.
Led user experience and service design. Responsible for the digital experience on Walgreens.com, consumer mobile app, and store team member-facing digital. Founded the omni-channel Service Design practice, with the mission of improving holistic customer and employee experience. Built the Walgreens User Experience practice to a 70+ team of professionals across the end-to-end digital design continuum - design research, user experience design, UI design, and content/production.
Prior to these in-house roles, spent many years in the consulting and agency world with Roundarch, Fry, and closerlook. Designed websites and apps for a wide variety of clients across industries, such as Sears, Motorola, US Air Force, Eddie Bauer, Dow Corning, Johnson & Johnson, Eli Lilly, and the Sierra Club.